Frequently Asked Questions

VectorStock® disclaimer

We believe your business is no one else’s. Your privacy is important to you… and to us. So we’ll protect the information you share with us. To protect your privacy, VectorStock® follows different principles in accordance with worldwide practices for customer privacy and data protection.

  1. We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.
  2. We’ll use state-of-the-art security measures to protect your information from unauthorized users.


We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Membership on the site. We use your Personal Information for four primary purposes:

  1. To make the site easier for you to use by not having to enter information more than once.
  2. To help you quickly find software, services or information.
  3. To help us create content most relevant to you.
  4. To alert you to product upgrades, special offers, updated information and other new services from VectorStock®.


If you choose not to register or provide personal information, you can still use most of VectorStock®. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding VectorStock® Media Limited products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from VectorStock® Media Limited.


We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time in your profile. There you can:

  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
  • Sign up for electronic newsletters about our services and products.
  • Register. Once you register and login, you won’t need to do it again. Wherever you go to VectorStock®.com, your information stays with you.


VectorStock® Media Limited has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure via PayPal™. When you place orders or access your personal account information, you’re utilizing a secure server software SSL via PayPal™, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

Notice to Parents

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

VectorStock® Media Limited site does not publish content that is targeted to children.


If for some reason you believe VectorStock® Media Limited has not adhered to these principles, please notify us by email at support@vectorstock.com, and we will do our best to determine and correct the problem promptly. Be certain the words "Privacy Policy" are in the Subject line.

Customer Profiles

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across VectorStock®, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your login\/password to identify yourself.

What we do with the information you share

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you purchase from us, we NEVER ask for your credit card number and billing address. We process all payments via the secure PayPal™ service.

VectorStock® Media Limited will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on VectorStock® Media Limited or the site;
  2. protect and defend the rights or property of VectorStock® Media Limited and its family of Websites, and,
  3. act in urgent circumstances to protect the personal safety of users of VectorStock® Media Limited, its Websites, or the public.

This agreement is retrospective and supersedes any previous versions or modifications. All users will be notified of major changes via email.