Frequently Asked Questions

Terms & conditions (Purchasing downloads)

The following is the terms of the agreement between VectorStock® Media Limited (“Company”) and the buyer (“Buyer”) of content through VectorStock®.com (the “Site”). If you do not agree to these terms, you will not be able to purchase anything, so please review these terms carefully:

  1. Introduction

    Buyer agrees to the terms and conditions outlined in this Online Contract ("Contract") with respect to the goods, services and information provided by or through the Site. This Contract constitutes the entire and only agreement between the Company and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information provided by or through the Site, and the subject matter of this Contract. Buyer agrees to review this Contract prior to purchasing anything and purchase of a good or service shall be deemed acceptance of this Contract.

  2. Setup and Payment

    Buyer represents and warrants that:

    1. the credit card information supplied is true, correct and complete
    2. charges incurred by the Buyer will be honoured by the Buyer’s credit card company and
    3. Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes.
    4. Buyer shall be responsible for all charges incurred through use of Buyer’s password.
    5. Buyer agrees to keep his or her password confidential and to notify Company within 24 hours of any breach of this Contract or unauthorized use of the password. Company does not protect Buyer from unauthorized use of Buyer’s password.
  3. Grant of License (Content License Agreement)

    The artist and VectorStock® hereby grant you a perpetual, non-exclusive, non-transferable worldwide license to use the individual content item you physically download via www.VectorStock®.com (and only then) for the specified uses (as set out below in Permitted License Uses). All other rights relating to the content, including, all copyright and other intellectual property rights relating to the content, are retained by VectorStock® or the artist of the original Content, as the case may be. As a member or artist and when downloading the file you agree to these licence terms.

    1. Please refer to License Types - Standard and Expanded
  4. Editing, Deleting and Modification

    Company reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. Upon notice published over the Service, VectorStock® may modify this Contract, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice. Modification of this Contract will be deemed effective upon publication on the Site with respect to transactions occurring after said date.

  5. Right to Refuse

    Company reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability.

  6. Indemnification

    Buyer agrees to indemnify, defend and hold VectorStock® and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to a Buyer’s violation of this Contract or use of this Site.

  7. Non-Transferable

    Buyer’s right to use this website are not transferable and is subject to any limits established by VectorStock® or by Buyer’s credit card company.

  8. Disclaimer

    The service, content, goods and services from or through the service are provided “as-is”, “as available”, and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The sole and entire maximum liability of company, for any reason, and buyer’s sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the customer for the particular items purchased. Company and any of its affiliates, dealers or suppliers are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The limitations of damages set forth above are fundamental elements of the basis of the bargain between company and buyer. This site and goods and services would not be provided without such limitations. Some state statutes may apply regarding limitation of liability.

  9. Refund Policy

    If a file is defective or is not available for download for technical reasons VectorStock® will refund your purchase on request. Email support@vectorstock.com

  10. Use of Information

    Company reserves the right, and Buyer authorizes Company, to the use and assignment of all information regarding Buyer’s use of the Site and all information provided by Buyer, subject to applicable law.

  11. Governing law

    This Contract shall be treated as though it were executed and performed in New Zealand and shall be governed by and construed in accordance with the laws of New Zealand (without regard to conflict of law principles). Any cause of action of Buyer with respect to the Site must be instituted within 1 month after any purchase or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 8. The language in this Contract shall be interpreted as to its fair meaning and not strictly for or against any party.

  12. Litigation

    All legal proceedings arising out of or in connection with this Contract shall be brought solely in New Zealand and Buyer expressly submits to the jurisdiction of said courts and Buyer consents to extra-territorial service of process. Should any part of this Contract be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site or the Company is in conflict or inconsistent with this Contract, this Contract shall take precedence. Failure of Company to enforce any provision of this Contract shall not be deemed a waiver of such provision nor of the right to enforce such provision.

  13. Acknowledgment

    This Agreement represents the entire understanding between you and us regarding your relationship to Online and supersedes any prior statements or representations. If you agree to be bound by the terms of this online agreement, by clicking “I agree the VectorStock® terms, conditions and license agreement” on sign up, downloading and uploading you will be bound by this agreement.